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7777be is straightforward about what data we collect, why we collect it, and how you can review or correct it at any time through your account. Access to our platform and the application of this policy depends on your local law and eligible regions.
When you open an account with us, we collect the information you provide directly — your name, contact details, and the credentials you set during registration. We also record transactional data connected to the payment routes you use, including activity on Rocket and Upay, so that your account wallet reflects an accurate history you can check at any time. Device identifiers and session data are logged to keep your mobile access stable across visits and to detect unusual activity on your account. We do not sell your personal data to third parties for marketing. Data shared with payment processors — such as the operators behind Rocket and Upay — is limited strictly to what those processors need to complete your transaction. Cookies and similar technologies on our site record session state, language preference and navigation path; you can manage cookie preferences through your browser settings. Retention periods apply to each data category: transactional records are kept for as long as your account remains active and for a period after closure as required by the financial obligations that apply to us. The scope of this policy, and your rights under it, may differ depending on your local law and the eligible region from which you access the platform. Where local regulation grants you specific data rights, we aim to honour those through the contact routes published on this page.
This policy applies to data we process directly through the 7777be platform — your account registration details, the payment transactions you initiate, and the site content you interact with. It does not extend to third-party services you reach from our pages, including external payment processors, game studios, or linked websites. Understanding the boundary clearly helps you know where to direct any data question.
Data collected when you register, log in or update your account profile — including your contact details and security credentials — falls squarely inside this policy. We process it to maintain your account and verify your identity.
Transaction records for deposits and withdrawals made through configured routes such as Rocket and Upay are covered by this policy. We keep those records in your account wallet history and share only the minimum data required by the payment processor.
Navigation paths, session identifiers and device signals collected while you browse the platform are within our scope. We use this data to keep your mobile session stable and to understand which parts of the platform you use most.
External sites, payment-processor portals and game-studio platforms you reach from a link on our site operate under their own privacy terms. We do not control those environments, and this policy does not apply once you leave our domain.
Your account gives you direct access to several data actions without needing to contact support first. After logging in, open the account settings page to review the personal details we hold on file — your registered contact information, the payment methods linked to your wallet, and your transaction history from Rocket or Upay deposits. If any detail is out of date or incorrect, you can edit it directly in the profile fields shown there; changes take effect immediately on the account record. For data you cannot edit through self-service — such as historical transaction entries or records tied to a closed account — you can raise a request through our published support channels. We will review the request and respond through the same channel. Where your local law grants a right to request deletion or restriction of processing, submit that request in writing through the support contact route on this page, stating clearly which data category you are referring to. Eligibility for each right depends on the applicable law in your region.
Log in and open account settings to see the personal data and transaction history we hold. Your Rocket and Upay deposit records appear in the wallet section.
Edit your registered name, contact number or email directly from the profile page. Updates apply to your account record immediately after you save.
If a record looks wrong or you need clarification on how a data category is used, contact our support team through the routes listed on this page and we will respond in writing.
For requests tied to deletion, restriction or portability — where your local law grants those rights — send a written request through support. We will confirm receipt and outline the next steps.
If you have a question about this policy, want to understand how a specific data category is handled, or need to raise a formal data request, use the contact routes below. We aim to acknowledge written requests and route them to the correct team. All contact routes are published on our site; we do not operate channels that are not listed there.
Open the live chat widget from any page while logged in to ask a privacy or account-data question. A team member will review your query and, where needed, escalate it to the appropriate handling team.
Send a written privacy request or data-correction query to the support email address published in the contact section of our site. Written requests allow us to create a traceable record of your query and our response.
The account help section of the platform contains field-level guidance for updating your personal details, reviewing your Rocket or Upay transaction records, and locating the relevant support route for your specific request.
We apply technical and organisational measures to protect the account data we hold. Session data for mobile access is handled separately from payment records, so a device-level event does not expose your wallet history. This policy is reviewed periodically; if we make a material change, we will post the updated version on this page with a revised date at the top, and you will be able to see what changed.
Cookies on our platform record session state and navigation preferences. You can adjust or withdraw cookie consent through your browser settings at any time; note that some functional cookies are needed for the login session to stay active.
Your login credentials are stored in hashed form — we cannot read your password, and neither can support staff. If you suspect unauthorised access to your account, change your password immediately from the security settings page.
We keep active-account data for as long as your account is open. After account closure, transactional records including Rocket and Upay payment entries are retained for the period required by the financial obligations that apply to us.
Material changes to this privacy policy are posted on this page before they take effect. We encourage you to check back periodically. Continued use of the platform after a posted change indicates acceptance of the revised terms.
These questions cover the situations our account holders ask about most when it comes to data, access rights and how to act on this policy. If your question is not covered here, reach out through the contact routes listed in the support section above.
We collect the name, contact number, email address and account credentials you enter during registration. If you use Rocket or Upay to fund your account, the transaction identifiers from those routes are also recorded in your wallet history. We do not collect data beyond what your account activity generates.
Yes. After logging in, open the wallet or transaction history section of your account. Every deposit and withdrawal processed through Rocket or Upay appears there with the date, amount and status. If a record is missing or looks incorrect, contact support through the chat or email route.
Log in and go to the profile or account settings page. Most contact details — registered number, email — can be edited directly in the fields shown there. For details that cannot be changed through self-service, submit a correction request through support with your account ID and the specific field you need updated.
Payment processors such as those operating Rocket and Upay receive only the minimum transaction data needed to complete your payment. Game studios on the platform — including CQ9, PG Soft and others in our lobby — do not receive your personal account data. No data is shared with third parties for their own marketing purposes.
Send a written deletion request through the support email route published on this page. State your account ID and specify which data category you are requesting deletion of. Eligibility depends on your local law and the applicable retention obligations we hold. We will respond in writing with confirmation or a reason if the request cannot be fulfilled.
After your account is closed, we retain transactional records — including payment entries from Rocket or Upay — for the period required by the financial obligations that apply to us. Personal profile data not subject to those obligations is removed within the timeframe set out in our retention schedule. You can ask for a copy of what remains via the support contact route.